Frequently Asked Questions
I forgot to include something in my order, can I add on some items?
If we haven't shipped your order yet we will do what we can to accommodate your request. Please contact us as soon as possible. Typically, we will have you place a new order for the extra items and refund the difference in shipping.
Can you color match elastic to fabric?
Yes! We can match elastics to your fabric by either you sending us a fabric sample or we can send you small samples of the elastics.
Can you custom dye elastics?
Yes! We can also have custom colors dyed to match your project. Just email for the specifics and one on one communication.
What is the elastic headband sizing?
Preemie-12"
Newborn- 13"
0-6 Months - 15"
12 Months to Toddler - 16"
Older Children to Adult - 17-18”
What is the elastic hair tie sizing?
Toddlers - 8"
Child - 9"
Adults - 10”
What comes in an elastic grab bag?
Grab bags are an assortment of one yard strands in random colors. Each grab bag is different since it's an assortment of colors. It is possible some colors will repeat but we try to avoid doing that. We also include extra inches on some to maximize the amount of elastic. This means some yards have anywhere from 36 inches to 50 inches on them. We prepackage them so they are ready to ship quickly.